Features & Analytics

Essential Analytics for Your BigCommerce Business

As an ecommerce business owner on the BigCommerce platform, you need to make decisions based on facts, not guesswork. Learn how PayHelm enables you to analyze sales data across multiple selling channels and accounts.

March 2020
5 min read
BigCommerce
Analytics
Multi-Channel
Sales Data
Essential Analytics for Your BigCommerce Business

Essential Analytics for Your BigCommerce Business

As an ecommerce business owner on the BigCommerce platform, you need to make decisions based on facts, not guesswork. That means effectively analyzing your sales data, including drilling down into the details that matter most in order to successfully grow your business. This has not been easy to do with BigCommerce — until now.

Enter PayHelm. PayHelm enables you to analyze sales data from BigCommerce across multiple selling channels and accounts. With PayHelm, you can determine where your global sales are coming from overall or for any given product. And that's just for starters.

Comprehensive Analytics Features

PayHelm lets you analyze your products by total sales; brand; SKUs; orders; and/or average price. What's more, with PayHelm, you can filter sales data by time frame to compare performance. You can even filter by keyword for a deep dive into product performance.

But PayHelm goes beyond merely analyzing sales data. This multifaceted new app also offers account management capabilities, including linking multiple seller accounts and linking to PayPal for even more details. In addition, you can invite staff members to view your account(s) while controlling access, i.e., who can see what.

Multi-Channel Selling

BigCommerce's Channel Manager makes multi-channel selling easier than ever before via built-in integrations with Amazon, eBay, Facebook, Google Shopping, Instagram, and Pinterest. Because today's customers shop more places than ever before.

That's where PayHelm comes in: When you take your multi-channel listings to the next level, PayHelm is there to tell you what's working best and most profitably for your ecommerce business.

SaaS Subscriber Metrics

Furthermore, PayHelm does more than analyze sales data. It also gives you SaaS subscriber metrics, allowing you to check on monthly recurring revenue (MRR) and customers' lifetime value (LTV); analyze churn by price points; and even pinpoint your most-likely-to-churn customers.

The Growing Ecommerce Market

Statistics show that there's never been a better time to sell online. Ecommerce sales have grown steadily over the past decade. Your BigCommerce business deserves a healthy slice of that profitable pie. But in order to manage and grow that business, you've got to know your numbers. PayHelm not only enables you to know those numbers, it also lets you crunch them in innovative ways to reveal essential facts about the health of your business.

Feature Overview

This powerful feature expands your analytical capabilities, allowing you to create custom metrics that align perfectly with your business objectives.

Use Cases

  • Calculate custom profitability metrics
  • Create industry-specific KPIs
  • Build complex attribution models
  • Generate tailored executive reports

Getting Started

Access this feature through the Analytics section of your PayHelm dashboard. Our intuitive interface makes it easy to create and deploy custom calculations.

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