quarterly
Automated Task #50
Operations & Reporting

Review Quarterly Retention, Margin, and CAC:LTV Trends

The quarterly health check every ecommerce business needs — automated.

The metrics that matter most for long-term ecommerce success — CAC:LTV ratio, retention cohort curves, margin trends, and payback period — require quarterly analysis because monthly data is too noisy and annual data is too infrequent. PayHelm's quarterly business health review aggregates 90 days of data across all channels to calculate LTV by acquisition cohort, CAC by channel, gross margin trends (factoring in cost changes), and 12-month retention curves — producing a strategic scorecard that tells you whether your business fundamentals are improving or deteriorating.

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4 hrs

Time saved per run

16 hrs

Annual hours saved

$557

Annual cost savings

Why automate this?

This task runs automatically every quarterly — no dashboards to check, no manual analysis to run.

CAC:LTV ratio trending

Track whether your unit economics are improving or deteriorating across channels over multiple quarters.

Cohort retention curves

12-month retention curves by acquisition cohort — the most predictive metric for future revenue health.

Margin trend analysis

Gross margin trends factoring in input cost changes, discount evolution, and mix shift between channels.

Strategic interpretation

The agent writes a 3-4 paragraph strategic assessment — not just numbers but what they mean for your next quarter.

How the agent runs this task

Every time this task runs, the agent executes these tools in sequence — connecting to your live data, analyzing it, and delivering results.

1
get_inventory_summary

Pull 90-day revenue, orders, and cost data

2
get_ads_performance

Calculate CAC by acquisition channel for the quarter

3
search_klaviyo

Include email-driven retention and LTV data

4
get_mmm_summary

Incorporate marketing mix model insights for LTV projection

5
export_to_email

Deliver quarterly strategic scorecard

Example output

Here's what a real run of this task might produce — delivered to your inbox every quarterly.

PayHelm Agent Output
Quarterly Business Health Review — Q1 2026

CAC:LTV Ratios:
Google Ads: CAC $48, 12-mo LTV $187 → 3.9x (improving, was 3.2x Q4 2025)
Facebook: CAC $62, 12-mo LTV $142 → 2.3x (declining, was 2.8x)

12-Month Retention Curve:
Q1 2026 cohort: 42% repeat @ 3mo, 28% @ 6mo, 19% @ 12mo
vs. Q1 2025 cohort: 38%, 24%, 16% → retention improving ✅

Margin Trend:
Gross margin: 34.2% (Q1 2026) vs. 31.8% (Q1 2025) +2.4 pts
Driver: Shift toward higher-margin DTC channel mix

Strategic finding: Facebook unit economics deteriorating — reduce Q2 allocation 15%

Set it up in minutes

No code. No configuration files. Just a conversation with the agent.

1

Chat: 'Give me a full quarterly business health review including CAC, LTV, retention, and margin trends'

2

Review the strategic scorecard and key findings

3

Save as task → Quarterly (January 5, April 5, July 5, October 5) at 8:00 AM

4

Use findings in quarterly planning sessions and investor/board presentations

Start automating your ecommerce store today

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