A straightforward BigCommerce connection
Eagle Mountain Flag found PayHelm easy to integrate with BigCommerce, giving the team a reporting layer connected to the store they already operated.
All customer stories
Customer story
BigCommerce reporting at Eagle Mountain Flag & Flagpole.
Eagle Mountain Flag & Flagpole used PayHelm with BigCommerce to explore historic sales, tailor reports to its products and reps, and keep an eye on shipping costs.
Flags, flagpoles & outdoor products BigCommerceTX Wimberley, Texas
Dan Pitcher
Eagle Mountain Flag & Flagpole
“Payhelm has been a great vendor in our reporting and analytical needs.”
Wimberley, Texasemflag.com
A practical account of the work the reporting supported.
Company context
Reporting for real operational questions.
Eagle Mountain Flag & Flagpole is a flags, flagpoles and outdoor products retailer based in Wimberley, Texas. The team used PayHelm reporting connected to its BigCommerce store to examine the questions specific to its business.
The reporting focus
Its priorities were practical: work with BigCommerce data, including historical records, and shape views around commissions, product groups and shipping costs.
Five reporting needs
From connection to business-specific views.
PayHelm gave Eagle Mountain a reporting setup that combined store history with views tailored to its products, sales reps and shipping costs.
Historical data, not just a starting line
The team could bring in BigCommerce history from before PayHelm went live. Their analysis did not have to begin on connection day.
Reports for sales-rep commissions
Custom reporting gave the business a way to look at sales-rep commissions using the figures relevant to its own operation.
Product groups and year-over-year context
They could focus reporting on specific product groups and compare performance year over year, rather than treating every item as one undifferentiated total.
A closer look at shipping costs
Shipping-cost trends were another part of the picture the team could monitor through its reporting.
The practical difference
More useful context around everyday figures.
Easy BigCommerce integration and access to pre-existing store data gave the team a foundation for examining the business beyond the day PayHelm went live.
From that base, its reporting could address commissions, product-group performance, year-over-year comparisons and shipping-cost trends. Each view helped bring a specific operational question into focus.
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