Essential Analytics for Your BigCommerce Business

As an ecommerce business owner on the BigCommerce platform, you need to make decisions based on facts, not guesswork. That means effectively analyzing your sales data, including drilling down into the details that matter most in order to successfully grow your business. This has not been easy to do with BigCommerce — until now.

Enter PayHelm. PayHelm enables you to analyze sales data from BigCommerce across multiple selling channels and accounts. With PayHelm, you can determine where your global sales are coming from overall or for any given product. And that’s just for starters.

PayHelm lets you analyze your products by total sales; brand; SKUs; orders; and/or average price. What’s more, with PayHelm, you can filter sales data by time frame to compare performance. You can even filter by keyword for a deep dive into product performance.

But PayHelm goes beyond merely analyzing sales data. This multifaceted new app also offers account management capabilities, including linking multiple seller accounts and linking to PayPal for even more details. In addition, you can invite staff members to view your account(s) while controlling access, i.e., who can see what.

Once PayHelm has generated your desired reports, you can easily save, manage, and export the resulting charts and data in a convenient CSV format.

Best of all, you can do all this for anywhere you sell via BigCommerce!

BigCommerce’s Channel Manager makes multi-channel selling easier than ever before via built-in integrations with Amazon, eBay, Facebook, Google Shopping, Instagram, and Pinterest. Because today’s customers shop more places than ever before.

That’s where PayHelm comes in: When you take your multi-channel listings to the next level, PayHelm is there to tell you what’s working best and most profitably for your ecommerce business.

Furthermore, PayHelm does more than analyze sales data. It also gives you SaaS subscriber metrics, allowing you to check on monthly recurring revenue (MRR) and customers’ lifetime value (LTV); analyze churn by price points; and even pinpoint your most-likely-to-churn customers.

Additionally, PayHelm enables you to set up automated post-purchase email campaigns. You can choose from among a variety of templates, then determine the rules and timing of your communications with customers. PayHelm even lets you set up social media profiles for your email marketing.

Statistics show that there’s never been a better time to sell online. Ecommerce sales have grown steadily over the past decade; by 2025, ecommerce sales in this country are predicted to equal 25% of all retail sales in the USA. In 2019 alone, online retail sales of physical goods totaled $365.2 billion. Projected online retail sales for 2020 total $419.9 billion, while by 2024, the annual U.S. online retail gross is estimated to be nearly $600 billion.

Your BigCommerce business deserves a healthy slice of that profitable pie. But in order to manage and grow that business, you’ve got to know your numbers. PayHelm not only enables you to know those numbers, it also lets you crunch them in innovative ways to reveal essential facts about the health of your business.

In a retail world that’s becoming ever more complex, PayHelm cuts through the metrics chatter with straightforward, in-depth analytics plus business-building CRM functionalities.